ERP and iPad Part 2: User Dis-satisfaction

In Part 1 we talked about the general problems in the ERP industry. In our experience, the biggest of these problems is user dissatisfaction. Look at this graph from a presentation on ERP usage:





























Only 4 of the 27 categories listed showed user adoption rates above 50%. Half the categories listed had user adoption less than 10%.

After decades of effort and uncounted hundreds of billions of dollars spent on enterprise application software, that is not a great showing. These user adoption problems have many causes...just surf the available literature to see discussions of this.

The question important to us is: what is a solution? We believe that a great solution, and a way to heal the rift between IT and users, is to provide a friendly, more user-centric access point to ERP, via the iPad.